Frequently Asked Questions

Our comprehensive platform analysis typically takes 1-2 weeks, depending on your specific requirements and the complexity of your beauty business needs. For urgent requests, we can provide an expedited analysis within 3-5 business days. The timeline includes initial consultation, requirements gathering, platform research, detailed comparison, and final recommendation report delivery.

Yes, we provide tailored solutions for everyone from individual beauty entrepreneurs and startups to established cosmetics brands and large retail chains. Our analysis methodology scales to match your business size, budget, and growth objectives. We have experience with independent beauty brands, multi-brand retailers, salons with retail components, and international beauty companies.

We maintain detailed analysis of over 50 e-commerce platforms, including popular options like Shopify, WooCommerce, Magento, BigCommerce, Salesforce Commerce Cloud, and specialised beauty platforms. Our database includes both general e-commerce solutions and beauty-specific platforms, covering everything from entry-level solutions to enterprise-grade systems. We continuously update our platform knowledge to include new and emerging solutions in the market.

Our team brings specialised knowledge of the beauty industry combined with deep technical expertise in e-commerce platforms. We understand beauty-specific requirements like product visualisation, ingredient tracking, shade matching, and subscription management that general platform comparisons often overlook. Our analysis includes real-world implementation experience, hidden costs, scalability considerations, and beauty industry best practices that aren't apparent from standard platform marketing materials.

Yes, we offer comprehensive implementation support including platform setup, configuration, data migration, system integration, and staff training. Our implementation services ensure smooth transition to your new platform and optimal configuration for your beauty business operations. We also provide post-launch optimisation and ongoing support to help you maximise your platform investment.

We maintain complete independence from platform vendors and do not receive commissions or incentives for recommending specific solutions. Our revenue comes solely from our consulting fees, ensuring our recommendations are based purely on your business needs and objective platform evaluation criteria. We use standardised assessment frameworks and provide transparent analysis of pros, cons, and trade-offs for each platform option.

We'll need details about your business type (brand, retailer, salon), current platform (if any), product catalogue size, expected traffic volume, budget range, specific feature requirements, integration needs, and growth plans. During our initial consultation, we'll guide you through providing this information and help identify requirements you might not have considered. The more details you provide, the more accurate and tailored our recommendations will be.

Yes, while we're based in Aarhus, Denmark, we serve beauty businesses throughout the European Union and internationally. Our platform expertise covers global solutions and we understand regional compliance requirements including GDPR, payment processing, and tax considerations. We conduct consultations via video conference and provide all services remotely, making location no barrier to working together.